Skip to content
24/7

Legal

Privacy policy

How we handle your personal data.

1. Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy set out below this text.

Data collection on this website

Who is responsible for the data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the section “Information about the responsible party” in this privacy policy.

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You will find their contact details in the section "Information on the controller" in this privacy policy.

How do we collect your data?
Your data is collected in part because you provide it to us. This may, for example, be data you enter in a contact form or send to us by email. Other data is collected automatically or with your consent when you visit the website, primarily technical data such as your browser, operating system or the time of the page request.

What do we use your data for?
Some of the data is collected in order to ensure that the website is provided without errors. Other data may be used to analyse how you use the site or to process your enquiry.

2. Hosting

We host the content of our website with an external service provider. The personal data collected on this website is stored on the host's servers. This may include, in particular, IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website.

We host the content of our website with an external service provider. The personal data collected on this website is stored on the servers of that host. This may primarily include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website.

Our host:
united-domains GmbH
Gautinger Straße 10
82319 Starnberg
Germany

Data processing on our behalf

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract required under data protection law, ensuring that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General information and mandatory information

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various items of personal data are collected. Personal data is data by which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

Information about the responsible party

The party responsible for data processing on this website is:

RT Rail Time GmbH
Borsteler Weg 29–31
21423 Winsen (Luhe)
Germany

RT Rail Time GmbH
Borsteler Weg 29–31
21423 Winsen (Luhe)04171 546803
Germanyinfo@rail-time.de

The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, email addresses and the like).

Storage period

Unless a more specific storage period is stated within this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you assert a justified request for erasure or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be deleted once these reasons no longer apply.

General information on the legal basis for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR where special categories of data pursuant to Art. 9(1) GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, data processing is additionally based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to access to information on your terminal device, the data processing is additionally based on § 25(1) TDDDG. Consent can be withdrawn at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data where this is necessary for compliance with a legal obligation, on the basis of Art. 6(1)(c) GDPR. Data processing may also be based on our legitimate interest pursuant to Art. 6(1)(f) GDPR.

Withdrawal of your consent to data processing

Many data processing operations are only possible with your express consent. You can withdraw consent you have already given at any time. The lawfulness of the data processing carried out prior to the withdrawal remains unaffected by the withdrawal.

Right to object to data collection (Art. 21 GDPR)

IF THE DATA PROCESSING IS BASED ON ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of breaches of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or the place of the alleged breach. This right to lodge a complaint is without prejudice to any other administrative or judicial remedy. The authority responsible for us is the State Commissioner for Data Protection of Lower Saxony, Prinzenstraße 5, 30159 Hannover.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

Information, rectification and erasure

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients and the purpose of the data processing and, where applicable, a right to rectification or erasure of this data. You can contact us at any time regarding this and any other questions on the subject of personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do so. The right to restriction of processing exists in the following cases: If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data. If the processing of your personal data was or is unlawful, you can request the restriction of data processing instead of erasure. If we no longer need your personal data but you require it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure. If you have lodged an objection pursuant to Art. 21(1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

SSL/TLS encryption

For security reasons and to protect the transmission of confidential content, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

4. Data collection on this website

Cookies

Our internet pages use so-called “cookies”. Cookies are small data packages and do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted after your visit ends.

Our website uses so-called "cookies". Cookies are small data packages and do no harm to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are deleted automatically at the end of your visit.

This website uses one technically necessary session cookie of the Joomla! content management system, which associates your session during your visit. The cookie name is an installation-specific string; the cookie is set with the HttpOnly attribute and expires at the end of your session. We do not set any further cookies.

Cookies which are required to carry out the electronic communication process, to provide certain functions you have requested or to optimise the website are stored on the basis of Art. 6 (1) (f) GDPR unless another legal basis is stated. Where consent to the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of that consent (Art. 6 (1) (a) GDPR and section 25 (1) TDDDG); consent may be withdrawn at any time.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • operating system used
  • Referrer URL
  • host name of the accessing computer
  • time of the server request
  • IP address

This data is not merged with other data sources. This data is collected on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website – for this purpose, the server log files must be collected.

Contact form

The contact form on this website does not transmit your entries to our server. Instead, it opens the email program set up on your device with a pre-filled message that you send yourself. The message is therefore sent via your own email provider; we cannot guarantee encryption of the transport route in doing so. Only once the email reaches us are your details stored and used exclusively to process your enquiry and in the event of follow-up questions. We do not pass on this data without your consent.

The contact form on this website does not transmit your entries to our server. Instead it opens the email programme set up on your device with a prefilled message which you send yourself. Sending therefore takes place via your own email provider; we cannot guarantee encryption of the transport route. Only once the email reaches us is your information stored and used exclusively to process your enquiry and for any follow-up questions. We do not pass this data on without your consent.

Providing the data marked as mandatory is neither required by law nor by contract; it is, however, necessary for us to process and answer your enquiry. Without this information we cannot reply.

The data you enter in the contact form remains with us until you request its deletion, withdraw your consent to storage, or the purpose for storing the data no longer applies (e.g. once your enquiry has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Enquiry by email or telephone

This data is processed on the basis of Art. 6 (1) (b) GDPR where your enquiry is connected with the performance of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR) where this has been requested.

The data you send to us via contact enquiries remains with us until you request deletion, withdraw your consent to storage, or the purpose for storing the data no longer applies. Mandatory statutory provisions, in particular statutory retention periods, remain unaffected.

The data you send us via contact enquiries remains with us until you request its deletion, withdraw your consent to storage, or the purpose for storing the data no longer applies. Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Online applications

If you use our online application form, we process the selected application area, preferred region, earliest start date, your willingness to work nationwide, your name and contact details, your qualification status, your professional experience, an optional message and the PDF documents you upload. Technical session and security data is processed exclusively to protect the form against misuse and duplicate submissions.

The purpose of the processing is the review and conduct of a possible employment relationship. The legal basis is info@rail-time.de, where additionally required in conjunction with Art. 6(1)(b) GDPR. This information is provided pursuant to Art. 13 GDPR.

The fixed recipient is RT Rail Time GmbH at info@rail-time.de. The application is transmitted by email to this mailbox; the technical service providers configured for this purpose may be involved in the mail transport. The validated applicant address is used exclusively as a reply address. The form does not create an applicant submission in Joomla. Uploaded files are used only from the PHP temporary directory for sending the mail and are subsequently discarded.

You have the rights described in this privacy policy, including access, rectification, erasure, restriction of processing and the right to lodge a complaint with a supervisory authority. No automated decision-making or profiling is used in the application process.

You have the rights explained in this privacy policy, in particular the right to information, rectification, erasure, restriction of processing and to lodge a complaint with a supervisory authority. No automated decision-making or profiling takes place in the application process.

Emergency service · 24/7

When every minute counts.

For unplanned and urgent wagon inspector assignments, and for operational support in rail operations, our emergency wagon inspectors are available around the clock. They are held exclusively for short-notice call-outs so that we can help our customers as quickly as possible.

Available across Germany